About Dwi Hardiono
Learning Systems & Digital Learning Specialist. Jakarta, Indonesia.
I work at the intersection of learning, operations, and technology. My experience spans digital learning support, LMS administration, learning dashboarding, and interactive content development for organizations with large frontline populations.
I am especially interested in building learning systems that are simple for learners, useful for operations teams, and measurable for organizations.
I am especially interested in building learning systems that are simple for learners, useful for operations teams, and measurable for organizations.
Experience
Jul 2024 – Present
Learning System Specialist
Trakindo Utama
- Manage and improve learning systems that support employee development and training operations.
- Develop and maintain digital learning materials for internal learning needs.
- Coordinate LMS integration and issue resolution with users, IT, SAP, and related stakeholders.
- Provide learning system support and helpdesk service for 7,800+ employees.
Jul 2021 – Jun 2024
Digital Learning Support
Kopi Kenangan
- Built interactive learning content using Articulate Storyline 360 and Rise for nationwide store operations.
- Managed LMS content, user access, learning data, and dashboard reporting.
- Supported digital learning operations and helpdesk service for 4,000+ employees.
- Helped transform static training materials into mobile-first eLearning and game-based modules.
Jan 2021 – Jul 2021
People Development Administrator
Astra Daihatsu (PT Astra International Tbk – DSO)
- Supported the administrative implementation of training programs.
- Managed Moodle-based LMS activities and knowledge management content.
Education
2016 – 2020
Universitas Negeri Jakarta
Bachelor Program – Educational Management
Skills
- Articulate Storyline 360 & Rise
- Designing interactive SCORM/xAPI-ready modules, mobile-first courses, quizzes, branching scenarios, and custom learning interactions.
- Learning Management System (LMS)
- Managing LMS operations: user access, enrollments, reporting, content deployment, integrations, and helpdesk support. Visit my sample LMS at learning.dwihardiono.com.
- Learning Dashboard
- Building learning dashboards for completion, compliance, learning hours, and training effectiveness using Looker Studio and Power BI.
- Automation
- Automating repetitive learning operations tasks such as enrollment, reminders, reporting, and system notifications with tools like Power Automate and Zapier.
- Instructional Design
- Structuring learning flows using learning need analysis, adult learning principles, microlearning, assessment design, and practical workplace scenarios.
- Creative & UI Tools
- Creating visuals, storyboards, prototypes, and learning assets using Figma, Canva, Adobe Illustrator, Photoshop, and Premiere.
Languages: Bahasa Indonesia, English.